our product
GALLERY
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FAQ
What file formats do you accept for 3D printing?
We accept various file formats such as STL, OBJ, and STEP. If you have a different format, feel free to contact us to discuss compatibility.
Do you provide assistance with designing custom 3D models?
Yes, we offer design services to help you bring your ideas to life. Our team of designers can work with you to create custom 3D models tailored to your specifications.
Can I sell of designs I purchase from your service?
It depends on the licensing agreement associated with the design. Some designs may come with restrictions on commercial use or distribution. Always review the terms of use provided with each design.
Do you offer quality assurance for 3D prints?
Yes, we ensure high-quality prints by using advanced 3D printing technology and quality control measures. However, the final quality may also depend on factors such as design complexity and chosen materials.
Do you offer post-processing services ?
Yes, if you’re not satisfied with the quality of your print, please contact us and we’ll work with you to address any issues and provide a replacement if necessary.
Do you offer refunds or returns for 3D printed objects?
Our refund and return policies vary depending on the circumstances. Please review our policies or contact us directly for assistance with refunds or returns.
Can I provide my own filament for 3D printing?
Yes, you can provide your own filament for 3D printing. However, we recommend using high-quality filament that is compatible with our printers to ensure the best results.
Can I cancel or modify my order after it's been placed?
We strive to accommodate changes whenever possible. Contact us within 2 to 3 hours possible if you need to cancel or modify your order, and we’ll do our best to assist you.
What is your policy on defective prints or printing errors?
We strive to ensure the highest quality prints, but if you receive a defective print or encounter printing errors, please contact us immediately, and we will work to resolve the issue promptly.
