Refund policy

At 3DInfiniteLayers, we strive to deliver high-quality 3D-printed products. If there is an issue with your order, we are here to help.

Returns
You may request a return within 7 days of receiving your order if the product arrives damaged, defective, or incorrect.

To request a return, please contact us with:

• Your order number

• Photos of the product

• A brief description of the issue

Once approved, we will guide you through the return process.

Refunds
After we receive and inspect the returned item, a refund will be processed to your original payment method within 5–7 business days.

Non-Returnable Items

• Customized or personalized products

• Items damaged due to misuse after delivery

Return Shipping
Return shipping instructions will be provided once the return request is approved.